Miss Reception was invited to speak about etiquette at BBC Radio today and we must say it was a privilege to do so. We were asked to give our opinion on manners, the general way that people answer the phone these days and why we think receptionists are at times not as polite as they should be. Not the graduates from Miss Reception! Being at the studio was a great experience and one which our trainer Sun will never forget. It's important to remember the reason why we need to be courteous at all times and how we need to control our voices and the tone in our voice. This is afterall vitel to a receptionists make-up. The DJ, Fred Mcauley was wonderful to speak with and who in turn has an equally engaging voice for radio. Fred asked lots of questions but mainly wanted to know what makes a good receptionist and what problems have we encountered as a training provider. The live session will be available to hear soon but this was a truly remarkable day again celebrating the role of the receptionist in terms of etiquette, recognition and importance. Long may it continue................
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I heard the interview and must share with all that Sunny was a delight to listen too. She was eloquent, beautifully pronounced and extremely professional. A credit to the world of reception. Well done Miss Reception on receiving the recognition you deserve.
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