BBC RADIO INTERVIEW & MISS RECEPTION

Miss Reception was invited to speak about etiquette at BBC Radio today and we must say it was a privilege to do so. We were asked to give our opinion on manners, the general way that people answer the phone these days and why we think receptionists are at times not as polite as they should be. Not the graduates from Miss Reception! Being at the studio was a great experience and one which our trainer Sun will never forget. It's important to remember the reason why we need to be courteous at all times and how we need to control our voices and the tone in our voice. This is afterall vitel to a receptionists make-up. The DJ, Fred Mcauley was wonderful to speak with and who in turn has an equally engaging voice for radio. Fred asked lots of questions but mainly wanted to know what makes a good receptionist and what problems have we encountered as a training provider. The live session will be available to hear soon but this was a truly remarkable day again celebrating the role of the receptionist in terms of etiquette, recognition and importance. Long may it continue................

WHAT A LADY HAYLEY!!!!!

When entertainment Lawyers to the stars contacted Miss Reception we were not prepared for the dynamics that were to be Miss Hayley Nott. Hayley we are very proud to say scored for the first time on record the highest ever marks on her final examination paper! 49 out of 50 questions is unbelievable and we are all very proud and still stunned at the academy. Hayley was a breath of fresh air with her personality, (good looks - she asked us to say that) and incredible capacity for learning. Hayley was already working in the role of receptionist but joined the academy to learn more about the role and to gain the professional diploma. As if meeting the rich and famous was not enough in her daily routine, Hayley is a busy girl and belongs to the dance troop Allstarz which tours the world putting on amazing dance acts for big names and events. May you continue on this path of succeeding but true to form Hayley keep doing this with that cheeky and mischievous smile!

CONGRATULATIONS LINDI!!!

Again more incredible news for one of our students Lindi-Alice Moyo. Lindi joined the academy to learn more about professional reception but more importantly to better her confidence and career to give her and her gorgeous little boy a wonderful future. Lindi you are one amazing lady because not only did you pass with exceptionally high marks you have now secured yourself a great job within the NHS! Lindi is a lady who showed humility, stamina and great determination and this is reflected in the way you have turned your life around. Miss Reception could only take you so far but the rest has clearly and confidently been down to you. You are exceptional! Well done (see what Lindi wrote below).

"Hi Sunny, I am over the moon, Thank you ever so much Sunny, I really appreciate this, you don't know how much you changed my perspective about the simple things in life, I went for those interviews with you beside me, I hoped to prove you right and myself too, I'm very grateful and please keep up the good work , I am so happy in my life despite any circumstance I am in and working hard to make my sons life great . Thanks for the wonderful reference and stay blessed.Regards Lindi"

WHAT A STAR!

We heard from one of our favourite clients today who recruited Kerry McGowan almost a year ago. This manic firm of solicitors was praising Kerry for her professionalism and commitment. They were recruiting for a receptionist for nearly six months before Kerry was put forward as an alternative choice to an experienced Receptionist. Kerry was working for a restaurant local to her home and as with many people in this profession, Kerry felt she was going no where fast and although she had made many friends this was not the career she had dreamed about. Kerry needed to find a way out and so along came Miss Reception. Kerry exceeded all her expectations at the academy and not only passed with flying colours, Kerry went for an interview and was offered the job as front of house receptionist at one of North London's busiest law firms. Kerry has done exceptionally well at this firm and is living proof that you can go from waitress to solicitors receptionist if you are dedicated, determined and devoted.

STAY AHEAD OF THE GAME........

At Miss Reception we are proud of the way in which the role of reception is starting to be viewed. More and more students are finding out that although this is a challenging and varied career, it does not come without its hurdles and tough days. Reception has fast been one of the most competitive positions on the job market over the past few years and you will all notice that as a job becomes available, it is quickly filled.

To stay ahead with your skills, including computer, typing and general admin skills is vital depending on the job you are applying for. An open and warm approach is always attractive as well as exemplary manners, immaculate presentation and a CV that compliments your career history and more importantly...............you.

CONGRATULATIONS!!!

Well, well, well! Our lovely student Candy called us today with the news that she has started work as a receptionist and achieved this in the middle of the training! Candy joined the academy to better her skills, knowledge and confidence and more than anything to change her career and find work in a corporate company. Originally from South Africa candy felt that she required the knowledge and expertise in this field to secure employment and more importantly pass interviews! This is incredible news and we hope candy that your career goes from strength to strength.

To your success Candy

CONGRATULATIONS!!!

We are over the moon that Blanka Nadalyova left the academy two weeks ago and found a receptionist position immediately. Blanka you were an incredible student and we cannot tell how proud and happy we are for you. We could go on but we thought we would print Blanka's email.......

Hello Sun,

First of all I would like to thank you for everything, what you and Miss Reception gave me.

The day after our last Saturday I changed my CV and started to apply for positions as a receptionist. And guess what I had 2 interviews recently! I used all my skills and knowledge gained from the acadamy, prepared myself thoroughly and went there confidently, sure in myself. Both interviews went really well, and Imperials Hotel has already offered me the position...so next monday I am going to be a professional receptionist...:-))))))))))))))))))

Thank you again,

Blanka